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Performance Based Results

Workshop Cross-Selling and Upselling Strategies

In this workshop, we show sales teams the intricacies of upselling and cross-selling and how different scenarios with different customers can call for one specific approach over the other.

According to research, in order to become a high-level sales superstar, reps need to stop bad habits, worn out sales strategies and false assumptions which are costing countless clients, revenues and higher profits — 85% of a team’s sales success is based on taking control and developing new skills. By establishing the clear benefits of upselling and cross-selling, reps reinforce their value as a strategic partner and reinforce the customer relationship.

In today’s sales environment, do you find:

  1. The competition is stealing business away?
  2. Customers only seem to care about price.
  3. Prospects want free consulting advice?
  4. Customers are stalling and putting off decisions?
  5. Customer loyalty appears to be dissipating?
Workshop Benefits
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Duration Options

  • 1-hour keynote address
  • 1-hour to 4-hour breakout session
  • Full-day customized workshop

Benefits: Actions We Help You Develop

  • Learning what it takes to out-sell in today’s economy?
  • Finding out why most customers today are receptive to paying more — discovering how to appeal to what they value.
  • Engaging the customer who bullies you on price, and gaining his respect.
  • Gaining access to key decision-makers.
  • Maintaining your credibility by not dropping your price.
  • Understanding what really motivates your customers. And learning why it’s not price.
  • Learning why great closers rarely have to ask for the sale — how to get customers to do the closing for you.

The Circles of Engagement

The Circles of Engagement is a learning tool that provides workshop participants with a guide that assists in developing an effective and strategic sales questioning game plan that is based on a individual organization and business scenarios and selling‑based circumstances.